New Client

At Arlington Massage Therapy and Wellness, we’re committed to a stress-free experience, every time. This includes friendly staff, professional massage therapists and a calm, inviting environment. Here’s what else you can expect from your first session.

Meet and Greet

Once you arrive at Arlington Massage Therapy and Wellness, our front desk will greet you and ask you to fill out a general information form and current health survey. The health survey is designed to record any medical history, past/present injuries and other physical conditions we should be made aware of. Your massage therapist will greet you and review the Wellness Chart with you. They will inquire about the reason(s) you are coming in for a massage, your current physical condition and any specific areas in which you are experiencing pain or would like to address during your massage.

New Client Forms

Below are the forms for first-time clients at Arlington Massage Therapy and Wellness.  If you are able to print, fill it out, bring it with you to your first session, and you will be ready to be seen as soon as possible.  Otherwise, please arrive 15 minutes before your scheduled appointment to fill out the below forms:

Starting Your Session

Your massage therapist will then take you to a peaceful, spa-like treatment room where a comfortable massage table dressed with a warming blanket and crisp clean sheets awaits. A small shelf for your personal belongings and a chair are also provided for your use. Your massage therapist will leave the room and wait outside while you disrobe to your level of comfort. The massage etiquette varies for clients. Some clients prefer to completely disrobe, while some will remain partially clothed. Either option is fine. Once disrobed, you will lie on the massage table, under the top sheet and blanket. Your massage therapist will give you a few minutes for this process and will knock on the door to ask if you are ready before entering your room.

You will always be draped with the top sheet and blanket during your massage session. The etiquette your massage therapist will follow is to only uncover the part of the body they are working on, ensuring that your modesty is respected at all times.

You can expect a tranquil and comfortable environment during your massage. The massage table is padded and a heating blanket is placed beneath the sheet, which you can have adjusted to your preference. There will be relaxing music playing, unless you request otherwise, and your room should be quiet and tranquil.

During Your Massage

Before beginning the session, your therapist will ask you to alert them if, at any time during the session, a technique or stroke they are using is uncomfortable. Depending on your specific needs or requests, your massage therapist will either perform a customized full-body massage (for general relaxation and stress reduction) or focus on the specific parts of your body that you have requested. Arlington Massage Therapy and Wellness uses only the highest quality hypoallergenic massage creams and lotions for your massage.

Ensuring Your Wellness

Once your massage therapy session is complete, your therapist will leave the room so you may re-dress. Your therapist will wait outside the room for you with a cup of water, and then take you back to the front area when you’re ready. Our massage therapy sessions vary from 1-hour to 1 ½-hour to 2 hours in length. Each session includes a 5 minute pre-interview and 5 minutes at the end for you to re-dress.

We look forward to seeing you for your first visit. If you have any questions about the etiquette during a massage, one of our friendly front desk associates will be happy to answer them for you.

Massage Reception Desk
Massage Treatment Room
Massage Therapy Waiting Area
Massage Therapy Session